ZoomDoc Health Best sellers, deals, coupon code & our review
UK online doctors' letters, fit-to-fly certificates, GP referrals, and home health tests
- 66 products
- 10 on sale now
- From £8
- Ships from zoomdoc.com
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Why shoppers choose ZoomDoc Health
- Flat £49 price for most letters and certificates
- Very wide range: sick notes, travel, visa, work, disability, and referral letters
- Same-day service seven days a week
- Phone and email support published
- Company history and CQC rating described on the about page
A great fit if you
- UK workers who need a sick note quickly without a GP appointment
- Pregnant travelers who need a fit-to-fly or fit-to-cruise certificate
- Travelers carrying prescription medication abroad
- People applying for visas that require a certificate of good health
- Anyone who wants a private referral for a scan or specialist
ZoomDoc Health review 2026
ZoomDoc Health is useful if you need a private, non-NHS document fast, such as a sick note for work, a pregnancy fit-to-fly letter, or a travel-with-medication letter, without booking a GP appointment. Skip it if you need ongoing care or a diagnosis, which these letters don't replace. Confirm that your employer, airline, insurer, or embassy accepts a private doctor's letter before you pay, because refunds aren't available once a letter is issued.
About ZoomDoc Health
ZoomDoc Health is a UK online healthcare service best known for same-day medical letters and certificates. According to its about page, it launched in 2017 as a doctor-on-demand home visiting app, received investment from Sir Andy Murray in 2018, was rated Good by the CQC (the UK health regulator) around that time, became a government-approved Covid-19 testing provider in 2020, and introduced same-day doctors' letters in 2022. The FAQ says all of its doctors are registered with the UK General Medical Council. Prices are in pounds sterling.
How the letters work
You buy the letter online, receive a booking reference, and upload evidence: a photo of your passport, a medical questionnaire, and a short phone video explaining your symptoms and why you need the letter. A doctor reviews it and emails and texts the signed letter the same day if your evidence is uploaded between 9am and 9pm GMT, seven days a week. No video consultation is needed, though a doctor may call with questions. Letters carry a QR code that lets the recipient verify them online.
What you can order
Most letters cost £49. That includes the GP Sickness Note, Sick Note for Work, University and College Sickness Certificate, Doctor's Letter, Travel with Medication letter, Pregnancy Fit-to-Fly Certificate (down from £69), Fit-to-Cruise certificate, Allergy certificate, Blue Badge letter, Disability letter, and Fit-to-Work certificate. Cancellation letters for travel, gyms, and events are also £49. GP referral letters and the Scan and Imaging Referral (for MRI, CT, ultrasound, X-ray, DEXA, or mammogram) are £45. Visa medicals cost more: the Visa Medical Certificate of Good Health and the Spain visa version are £69, and the Greece long-stay visa certificate is £79. A bespoke To Whom It May Concern letter is £69, and the Expedition Cruise Medical for Antarctica and Arctic trips is £75.
Beyond letters, ZoomDoc offers home testing, including sexual health kits like a finger-prick syphilis test (£55), and at-home ECG Holter monitoring from £179 (24 hours) to £349 (7 days). These services are for documentation and testing; they don't replace your GP, and you should discuss any results or ongoing symptoms with your doctor.
How it compares
Private GP letters in the UK commonly cost anywhere from about £30 to well over £100 depending on the practice, so £49 with same-day turnaround is competitive. The big advantage is speed and no appointment. The limitation is that some organizations insist on a letter from your own GP or an NHS fit note, so check first.
Refunds and contact
The dossier contains no separate shipping or refund policy page. The FAQ says full refunds are given only if ZoomDoc can't provide a letter; once a doctor issues it, no refund is possible. Support is available by email (support@zoomdoc.com) and phone (+44 (0)207 993 2292).
What stands out
- Same-day turnaround. Letters issued the same day for evidence uploaded 9am to 9pm GMT, seven days a week.
- No consultation needed. You upload ID, a questionnaire, and a short video instead.
- QR-verified letters. Recipients can scan a code to confirm the document is genuine.
- GMC-registered doctors. The FAQ says every letter is signed by a UK GMC-registered doctor.
Our favorite ZoomDoc Health products
- Sick Note for Work: A £49 work sickness certificate from a GMC-registered UK doctor, issued the same day.
- Pregnancy fit-to-fly certificate: Pregnancy fit-to-fly certificate for air or sea travel, now £49 from £69.
- Travel with medication letter: A £49 letter for airlines and countries that require documentation of the medicines you carry.
- Visa Medical – Certificate of Good Health: A certificate of good health for international visa applications, £69 down from £75.
- Scan & Imaging Referral: A same-day £45 GP referral for private MRI, CT, ultrasound, X-ray, DEXA, or mammogram scans.
Good to know before you order
- No refund once a letter has been issued
- No standalone shipping or refund policy page in the dossier
- Requires uploading a passport photo and a video, which some users won't be comfortable with
- Some employers and agencies only accept letters from your own GP or an NHS fit note
- Letters and tests don't replace ongoing care from your own doctor
Shipping, returns & warranty
- Returns
- Full refunds are provided only if ZoomDoc is unable to issue a medical letter. Once a doctor has provided the letter, refunds can't be processed.
Summarized from ZoomDoc Health's published policies. Policies change, so confirm on their site before ordering.
Tips before you buy
- Ask your employer, airline, insurer, or embassy whether they accept a private doctor's letter before paying.
- Upload your evidence between 9am and 9pm GMT to get the letter the same day.
- Have your passport and a quiet spot for a short phone video ready before you order.
- For visa certificates, check the embassy's exact wording requirements and use the country-specific product where one exists.
- Share any test results, including Holter ECG reports, with your own GP.
Frequently asked questions
Is ZoomDoc Health legit?
ZoomDoc Health describes a history dating to 2017, says it was rated Good by the CQC, and states that all its doctors are GMC registered. It publishes a phone number and support email, and its letters include QR codes for verification. Check that the organization receiving your letter accepts private medical letters.
Does ZoomDoc Health have a coupon code?
Yes. Use code welcome at checkout. The site also advertises 10% off a first order through its newsletter.
What is ZoomDoc Health's return policy?
Because letters are digital services, there are no returns. ZoomDoc gives a full refund only if it can't provide your medical letter. Once a doctor has issued the letter, no refund is available.
How fast does ZoomDoc send a medical letter?
Letters are issued the same day if you upload your evidence between 9am and 9pm GMT, seven days a week. They're sent by email and SMS.
Do I need a video call with a ZoomDoc doctor?
No. You upload a passport photo, complete a questionnaire, and record a short video about your symptoms. A doctor may call if they need more information.
Can ZoomDoc letters be used outside the UK?
The FAQ says ZoomDoc is a UK regulated service and its certificates can be used internationally. Confirm with the specific airline, employer, or authority first.
What does ZoomDoc Health sell?
ZoomDoc Health sells 66 products across General Referrals, Fit to Fly, Wellness, Sickness Letters, Sexual Health. In short: UK online doctors' letters, fit-to-fly certificates, GP referrals, and home health tests.
How much do ZoomDoc Health products cost?
Prices on zoomdoc.com run from £8 to £350, and a typical in-stock item costs about £59, with 10 items currently on sale. Prices sync from the store throughout the day.
What are ZoomDoc Health's best sellers?
Popular picks include the GP Sickness Note, the Sick Note for Work, the Workplace Adjustments. The full best-seller list is at the top of this page.
Is ZoomDoc Health having a sale?
Yes. 10 ZoomDoc Health items are marked down right now. Our ZoomDoc Health coupons page lists every current markdown.
What are some alternatives to ZoomDoc Health?
Similar brands we've researched include iHealth Labs, The Feed, Renpho, Natural Cure Labs. Our ZoomDoc Health alternatives page compares their prices, coupons and return terms.
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Updated 2026-10-07. Our research is independent and based on ZoomDoc Health's published catalog and policies.
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