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Buying from xTool

xTool is a strong pick if you want a laser engraver or printer backed by a big, well-documented ecosystem of jigs, blanks and materials sold in the same store. Skip it if you expect free, no-questions returns: after day 14 an unwanted machine costs 10% to 30% of the order total to send back. Read the refund fee table before you buy any machine.

Shipping

Machines and refurbished machines ship free in the US; accessories and materials are a $10 flat fee under $89 and free at $89 or more. Standard US delivery is listed as 1 to 3 business days, with paid 3rd-day options for machines.

Returns

Returns are accepted within 30 days of delivery and you pay return shipping. No service fee applies in the first 14 days; from day 15 to 30 a non-defective return costs 10% to 30% of the order total, machines must have lasered under 50 times, and separately bought materials and filters are not returnable.

Warranty

xTool offers a limited warranty with free repair or replacement for problems within the warranty period, starting with remote troubleshooting by email to Support@xtool.com. Misuse, unauthorized repairs and third-party parts are excluded.

International

This store ships to the US, New Zealand, South Africa and Singapore. Shoppers in Canada, Australia, the UK, France, Germany, the rest of Europe and Japan are directed to regional storefronts.

Read our full xTool review and shop all products →